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The VoIP Security Checklist: How to Protect Your VoIP Phone System
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You must secure your phone settings, phone router and business. It helps to prevent VoIP phone fraud that steals money

The VoIP Phone system can be connected to any device. The VoIP phone system can connect to the internet. Sometimes, it is targeted by hackers.

VoIP phones can be connected to any device that may be connected to the internet. It can be targeted by hackers. They are involved in theft, fraud and other crimes. Many hackers perform sophisticated operations. They want to hijack business phone calls for making illicit calls. 

Hackers can use VoIP phones, like any other Internet-connected device, to commit fraud, theft, and other crimes. Many of these hackers are part of sophisticated operations aimed at stealing corporate phones and using them to make illegal calls.

 The telecom fraud amounted to approximately $29.3 billion in the loss. The PBX phone system and the toll-free numbers are at the top of the list. When you are tempted to think about your number, there is a 25% decrease from 2015. Signals have declined in phone-centric fraud. It is more indicative of customers’ shrewdness around phone security and cybersecurity.

If you are running a small business, the hackers can damage the bottom line. You can reduce VoIP fraud incidents while adopting simple precautions. You can secure the phone settings of the phones, router and business phone system. It saves from the instructions.

VoIP Security Issues: Why It Matters

Credit card fraud reimbursement is under law. The (FCC) Federal communication commission needs to release the regulations, If they are doing VoIP fraud. It means the customer is financially liable for hacked calls. Some carriers are forgiving. It is reported in the New York times, that they sued the customers in court and recoup the cost of $ $200,000 per business.

Small businesses struggle with major telecom corporations. It is simple to safeguard your business. You can control your cybersecurity.

  1. Secure your  VoIP Phones:

The user can  Protect Your Credentials by applying  Strong Passwords.

The internet users had hacked an account, a password was stolen, and the credentials were not compromised. In the year 2019, 2.2 stolen emails and passwords were released online The device was hacked in a Google search.

The average cost of the data breach is because of the malicious attack. 73% of businesses are not ready to respond to cyber-attacks. 

Many VoIP devices come with a set interface. Some VoIP phone systems are publicly available. The phone web interface does not have an automatic lock. Some attackers can camber your user interface. They come with unlimited key generator passwords. The keen attention to keeping your password protected.

If you buy a new business phone, you just need to reset the phone to factory defaults. The first thing is that you just need to change the password.

When you are going to buy a new business phone. You just need to reset the phone to the factory defaults. You can change the password. You can easily change your password right away. Some initiative processes slip from your mind. Some phones use the same password across the mobile phone and Web interface. Others have used separate passwords. If they are separate, don’t use the same password for the same account.

Use strong passwords. Don’t use the same password twice. Never share your passwords.

You must change your password after 6 months or a year. According to the Password Security Experts. You must know how to set a strong password. 

  • Password must consist of a minimum  12 character 
  • It may include numbers, Capital letters and lower letters. 
  • It should not be a dictionary word or a combination of words.
  • Don’t depend on the obvious substitution. 

Don’t forget to change the password for your VoIP service provider’s admin portal as well. If hackers gain access, the consequences could be just as disastrous. Remember to update any softphone/webphone accounts you may have, in addition to your desk phone passwords.

Aside from your own phone, make sure your users have secure devices. You’re on the same phone bill, after all. ID Agent, a cybersecurity firm, has a helpful blog post on how to keep your employees’ passwords safe. Finally, don’t give anyone your SIP credentials.

2. Enable Network Address Translation (NAT):

NAT is a router feature that assigns a private IP address to your VoIP phones, computers, and other devices that can only be seen on your Local Area Network (LAN). This IP masking serves as a barrier between the phone and open Internet traffic. If a hacker can’t find your device’s private IP address, he won’t be able to control it remotely.

VoIP phones without NAT are far more vulnerable to attacks. Hackers frequently employ automated programmes to look for endpoints that aren’t protected by NATs. “Ghost calls,” or calls that ring your phone just to see what your device is, may inundate a VoIP phone with a public IP address. This is a type of reconnaissance technique used by the military.

The Phone IP is very important. NAT provides another layer of protection between the VoIP Phones and the individual person, who may be trying to exploit them. The NAT and other routers have the same features.

3. Disable Phone Web Interface:

Many important phone properties, such as the business VoIP UK accounts registered to the phone, network and SIP settings, codecs, call settings, and other basic features, can be set and updated via the web interface of your VoIP phone. You can also download a backup configuration of the phone from the web interface, which will reveal the phone’s users’ usernames and passwords in plain text.

The web interface on your business phone is most likely its most vulnerable point of entry. When used properly, it is a useful tool, but it is a prime target for hackers who want to use your business phone for fraudulent purposes.

VoIP phone’s web interface

To access a phone’s web interface, hackers do not need to be on the phone’s LAN. They can do it from anywhere on the Internet. The only thing they require is the phone’s private IP address.

The web interface password protection on a phone isn’t always secure. Many VoIP phones come with pre-programmed passwords that are never changed. Using key cracking software, the hacker can discover the credentials even if the password has been changed.

Unfortunately, many IP phone web interfaces do not lock out users after multiple failed password attempts. With key cracking software, a hacker can try ten passwords per second. Once a hacker gains access to the web interface, she can change your phone’s settings and access any backup configurations.

It is highly recommended to turn off your webphone interface. You must re-enable your web interface, and later on, change certain settings. You can change most of the settings from the phone.

218 thoughts on “The VoIP Security Checklist: How to Protect Your VoIP Phone System
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